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Frequently asked questions
Smart Home
Does all the smart devices include installation?
All of our devices come with full installation and set up guide. However, we do provide installation services with additional service charge if you wish to have our team to do the installation for you.
If at any point you require assistance in setting up, you can call our team at +65 6481 1033 or email us at enquiry@im-space.com to get the help you need.
Will I need extensive reconstruction work to set up your Smart Devices?
No. Our products are designed with your convenience in mind, with minimal to zero rewiring work required for most of our products.
Is my data and personal info secured when I convert into a smart home?
Definitely. We have top-level cybersecurity data encryption to ensure that all your information is safe.
What can I do with your smart home system installed?
Our smart home system are designed to serve you and your daily needs. Not only can you control your entire home with your smartphones and voice, our proprietary AI system can be set up to understand your schedule and preference, adjusting the temperature, lighting and atmosphere of your rooms for any activity you want.
What is the warranty policy for your Smart Home products?
All our smart devices have a 12month warranty period upon purchased.
Support & Warranty
How do I place order with IM Space?
For our smart devices, you can purchase them directly from our LAZADA store:
https://bit.ly/3q2eYX3
If you are keen but wish to learn more before making a purchase, you book an appointment to visit our showroom at 6 Yishun Industrial Street 1, #01-13 North View Bizhub S(768090).
Why choose IM Space?
We are one of leading furniture providers and interior design studio in Singapore, with proven record of both product quality and excellent customer services.
Throughout our many years of industry experience in furnishing solutions, we had served many organizations, from multinational corporations to government ministries and agencies. As a testament to our performance, we have established strong and trusting partnerships with many customers, interior designers, architects, main contractors and project consultants.
Do you have a physical store?
Yes. Our showroom is at 6 Yishun Industrial Street 1, #01-13 North View Bizhub S(768090).
Do you have an affiliate program?
We currently do not have an affiliate program. However, if you are interested in working together, please email us at marketing@im-space.com.
Contact Us
If what we are offering appeal to you, or you have any queries on our products, please do not hesitate to contact us at enquiry@im-space.com or fill up the form below.
Let's Chat
Phone
Address
+65 6481 1033